Beyond IT Support, LLC DBA Qwerty Computers

5885 53rd Ave East Bradenton

(941) 748-0404

Kathryn Burshtein

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Full-Time

Yes

9am-5pm

$15.00-$20.00

Beyond IT Support and Qwerty Computer offer growth potential.
401k + Matching
Medical
Dental
Vision

Please send your resume to Kathryn@beyonditsupport.com

Basic Functions:
• Hardware and software Troubleshooting
• Hardware and Software Deployment
• PC Imaging
• Travel to local client offices
• Solve common issues such as password resets, information requests, software installs, hardware installs/troubleshooting, creating shared mailboxes/calendars, assigning mailbox permissions, etc.
• Handle vendor support calls for warranty repairs
• Prep, deliver and setup new computers.
• Physical Computer Repair, laptops, desktops and peripherals.
• Responsible for Inventory
Additional Duties and Responsibilities:
• Improve customer service, perception, and satisfaction.
• Fast turnaround of Customer Requests.
• Must have personality and the ability to connect with people. Interpersonal skills are just as important as technical skills. Our business is based on long-term relationships and the candidate must continue to build those relationships.
• Ability to multi-task
• Ability to work in a team and communicate effectively.
• Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.