April 2, 2026
MRSL
71 Alafia Dr, Sarasota, FL 34240
Michael Lander
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Applied Cybersecurity
Full-Time
Yes
First shift
24-35/hr
Benefits:
Employees/owners of MRSL receive competitive wages and benefits.
Low-cost premiums for Medical, Dental and Vision
Company paid Life & AD&D, Short and Long-Term Disability
Voluntary coverage for Supplemental Life & AD&D, Cancer, Disability, and Accident Insurance
Flexible Spending Programs
Paid Time Off (PTO) plan for vacation, sick and holidays
401k Plan
Employee Stock Ownership Plan
Discount Programs
https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7108224
Job Requirements:
We are seeking a motivated and detail-oriented Junior Help Desk / IT Support Specialist to join our IT team. This entry-level position is ideal for early-career professionals or recent graduates looking to gain hands-on experience in a secure, mission-focused environment. The ideal candidate will serve as a first point of contact for end-users while also assisting with the monitoring, troubleshooting, and maintenance of hardware and software systems — all while supporting cybersecurity best practices and the day-to-day operations of our IT infrastructure.
-Associate's or Bachelor's degree in IT, Computer Science, Cybersecurity, or a related field (or equivalent experience)
-0–2 years in systems administration or IT support (internships/co-ops count)
-Certifications (Preferred): CompTIA A+, VCTA-DCV (VMware Certified Technical Associate), Network+, Security+, or Microsoft certifications
-Note: CompTIA Security+ is not required to apply; however, candidates selected for hire will be expected to obtain Security+ shortly after their start date as a condition of employment.
-A security clearance is not required to apply or at the time of hire; however, the ability to obtain and maintain a clearance is a condition of continued employment. U.S Citizenship is required.
Technical Skills:
Basic Windows Server administration
Familiarity with Active Directory, Group Policy, and networking concepts (TCP/IP, DNS, DHCP)
Basic knowledge of Linux OS
Understanding of cybersecurity principles and best practices
Basic understanding with a ticketing system
Basic understanding with virtualization technologies such as VMware vSphere, Microsoft Hyper-V, Proxmox VE, or similar platforms
Familiarity with Microsoft 365 and exposure to Microsoft Azure or other cloud platforms
Soft Skills:
Strong troubleshooting, problem-solving, and customer service skills
Attention to detail and strong organizational skills
Excellent verbal and written communication skills
Willingness to learn and ability to support off-hours or on-site work as needed
Time management and handling multiple tickets
Calm under pressure when dealing with frustrated users
Job Duties:
Assist with the setup, configuration, and maintenance of servers, workstations, and network devices
Monitor system performance and troubleshoot issues related to hardware, software, and network connectivity
Apply system updates, patches, and security configurations as directed
Maintain user accounts, permissions, and access rights in accordance with security policies
Support help desk operations by responding to and resolving basic technical support requests via phone, email, and in-person
Assist with onboarding new employees, including equipment setup and account provisioning
Perform backups, data recovery, and routine system checks
Document IT procedures, configurations, and troubleshooting steps; maintain accurate records in the ticketing system
Ensure compliance with security and operational policies, escalating complex issues to senior IT staff as needed
Collaborate with senior administrators and IT staff to resolve technical problems and improve system performance
Stay current with industry trends and emerging technologies
Hourly salary range: $24 - $35 (depending on experience/qualifications)